The TV light is.
These routers have three lights on a side panel: traffic (arrows), ready (a tick) and wireless, which you can use to work out if there's an issue. There are no known issues affecting your Sky Broadband service. It is important that we hold this button for 30 seconds to ensure it does not hold onto an old connection. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Still need more help? If you're with another broadband provider or have a router you bought yourself, it's always best to check the lights if there is a problem. It tends to be quieter first thing and towards the later part of the evening after 9pm. Links on this page to other sites may not work and contact information may be inaccurate. Sky have sent 6 open reach engineers none of whom have a clue how to fix it. Please can you have someone contact me directly to try to resolve? So, because you have an intermittent service, it's 100% not an area outage anymore. If any lights other than the base light are on there is a problem. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This happens Nov 2 until NOW! The content on this page may be out-of-date or have been superseded by newer information. Thank you! This long flat router has four different lights on the front of the device. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Soon please? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Press & hold the reset button in for 10 seconds and this will completely re-boot the Network.
I would hold in the reset button at the back of the router for 30 seconds and allow this to come back on.
@ron9ald02 @SKYserves Hi Sky Team - I'm from Pasig City and internet sky broadband internet is not working. Or see how BT's broadband speed and reliability stack up using out BT broadband review. I have even gone around the house, turning off devices i would usually have on, and this has also not had any affect whatsoever either. This boxy router has a distinctive front panel. also, I stand corrected, it's actually an sr102, apologies for that. My amber light has been on and off since July. This issue started yesterday, connected devices show good WiFi signal but won’t connect to the internet. Help required please as very frustrating as working from home. From connecting your devices to protecting your family online. The internet light flashes orange and the voice light displays a solid orange light. This page has been archived for future reference. On testing the app says “your broadband could be better” when I go on to fix it the website tells me there’s a problem with my home … Hi @Merida123, I did run a line test, and I followed the steps for resetting the router, but the Internet light did not come back on like the others. You can also avail it as a stand-alone or bundled with cable and other SKY services. Hi, I've had a Sky Q Hub for over a year now and I've never had any problems, but today I've been unable to connect to the Internet on any of my devices, and the Internet light on the Hub is off. The content on this page may be out-of-date or have been superseded by newer information.
And this is causing me alot of difficult conversations with my Employers, wanting to know why I'm able to connect and do my work, on a timely basis.
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