This oval-shaped table looks different at various angles, making it a great conversation starter, perfect for any modern space. It almost appears as if they are ignoring my return request until the item is no longer qualified for return due to the time lapse. I contacted customer service asking for an update on the last item. My order still shows processing. We tried to call the customer service within 2 min, but the line was not available. While this media center is a neutral color, it’s still a showstopper, designed in a transitional style that easily integrates into most decor schemes. All sponsored posts, gifted items, sponsored giveaways, etc. Regular Price: $ ... service link or support tab. I would give them zero stars if I could. They make it impossible to speak to anyone because you have to leave a message and hope someone will return your call. Or anywhere else!! I'm going to lean hard toward the positive and believe that everything will arrive as expected. Every piece of newly-launched collaboration with interior designer Ariel Okin (who is known for working with Lena Dunham) stands out, but the Fenimore Grasscloth Cocktail Table adds a particular layer of chic and texture to any room. It’s is an heirloom quality piece that will stand the test of time, yet is perfectly on-trend right now. Only the latest review will count in the company's TrustScore. Your products are great, but your customer service, communication and timeliness is very bad. © 2020 Trustpilot, Inc. All rights reserved. I am a designer who depends upon customer service for my clients and at the moment Lulu and Georgia’s customer service department is non-existent!! I placed an order over two weeks ago and still have not been notified if it was processed or not, nor have I received any updates regarding shipping or delivery dates. Knowing that can help you sleep better at night. On top if their exorbitant delivery fees, they never give you an estimated delivery date ever, even though they charge 100% upfront. Just waiting for you to respond to the return I sent a few days ago.Credit finally came back to me. It can also be customized to any Sherwin Williams or Benjamin Moore paint color. SAN FRANCISCO BAY AREA. If you’ve ever wanted your bedroom to feel like a tropical resort, opt for the. Inspired by her English heritage, each piece is handmade in Los Angeles. I called the company, where no one answers the phone and the message says it will be 1-2 weeks before anyone will call me back. I did get a shipment notice and a tracking number, but they were using a wrong address at a nursing home. Product took 3 months to ship and there was little to no communication. Original review: Sept. 29, 2020. This morning I requested a refund via the web to find out you can not cancel an order once it’s placed. If your home is flooded with neutrals and you want to add a pop of color, there’s no better way to do it than with this coffee table. Have you been thinking about upgrading to a king-size bed? A little disappointed that one came with an incorrect base piece. I told them I lost my job, but they did not care. I am used to long wait times on hold as a result of the coronavirus pandemic but this is beyond unacceptable. I recently ordered a coffee table which didn't work out and needed to be returned. The acacia wood herringbone panels are subtle yet sophisticated, accented with a white lacquer top and brushed brass handles. The tracking number indicates that the # was registered however since 10/2 it continues to indicate Metropolitan have not received the goods.

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